Arrow Video Series

Answer Your Complex Questions with Straight Answers


United Cerebral Palsy of the North Bay and Arrow Benefits Group demonstrate what community leadership looks like through their long standing relationship. UCP of
the North Bay is a locally run, 501(c) (3) organization founded in 1981 after the merger of UCP of Marin (1954) and UCP of Sonoma (1969). This video is part of a continuing series devoted to the people and organizations that improve the communities we live


Sonoma Community Partners | Arrow Benefits Group + UCP of the North Bay




Announcing New California Assembly Bill (AB) 72 

Out-of-Network Coverage and Member Cost Sharing

New California law

Effective July 1, 2017, this new state law protects individuals from receiving unexpected “surprise or balance” medical bills from an out-of-network (OON) doctor
when receiving inpatient and outpatient non-emergency care and services at an in-network healthcare facility such as a hospital, clinic, lab, imaging center or other healthcare facility. 


Changes to out-of-network coverage and cost-sharing

When individuals go to an in-network facility for care but receive services from an out-of-network doctor or healthcare provider, they only have to pay their in-network
cost-sharing amount that counts toward the annual deductible and annual out-of-pocket maximum limits according to their health plan.


An out-of-network doctor should only bill individuals
after both parties have received a copy of the Explanation of Benefits (EOB) that reflects the correct in-network cost-sharing amount owed for the care received. If for any reason the out-of-network doctor or healthcare provider receives payment that is more
than the cost share allowed, the out-of-network doctor must refund the overpayment within 30 days


Let us know if we can answer any questions about this or other new laws going into effect – we are here to discuss it all with you! Feel free to contact Stephen
McNeil at ( if you have any questions.




New Employee Benefit

Volunteering Time Off (VTO)


Arrow now offers its employee
Volunteering Time Off (VTO), which provides paid time-off to support local, community non-profits that they care about. We are continuing our search for community projects that our staff can help with. Are you a non-profit that has a project needing
support? Please let us know!


If you have any half-day projects you would have a need for in the Fall or Winter, please reach out to Jordan Arico at






Arrow Benefits Group

One Willowbrook Court, Suite 230

Petaluma, CA 94954

(707) 992-3780