Today’s work­force looks marked­ly dif­fer­ent than it did just 10 years ago. 1 in 3 work­ers in the US are mil­len­ni­als and this makes them the largest gen­er­a­tion in our cur­rent work­force. The way this gen­er­a­tion com­mu­ni­cates makes it nec­es­sary for the office to adjust its mes­sag­ing strat­e­gy. What was seen as top-notch com­mu­ni­ca­tion tech in the ear­ly 2000’s has been replaced by new options. As we peer into 2020, let’s take a look at some new ways to com­mu­ni­cate effec­tive­ly with employ­ees both in an office set­ting and across the globe.

Video Con­fer­enc­ing

Uti­liz­ing tech to com­mu­ni­cate in your work­place is essen­tial. Office spaces that were pre­vi­ous­ly filled with peo­ple who inter­act­ed with one anoth­er dai­ly now house screens and com­mon space work­sta­tions. Because of this, video con­fer­enc­ing has become a neces­si­ty to build a sense of uni­ty and com­mu­ni­ty with­in a depart­ment. Employ­ees that are in the office are able to see and inter­act with their cowork­ers that may be at their home office or even across the globe in a dif­fer­ent coun­try via video ser­vices like Zoom, GoToMeet­ing, and Skype. Col­lab­o­rat­ing on projects no longer requires you to sit across the table from your team as you can sit in front of a com­put­er screen and share ideas and update progress.

Project Man­age­ment

Since it is no longer com­mon­place to have all employ­ees in the same office each day, man­ag­ing work­flow dig­i­tal­ly is a neces­si­ty. Sites like Base­camp allow projects to be cre­at­ed and teams assigned to jobs with­in the project. As tasks are com­plet­ed, team mem­bers update their progress online and every­thing stays orga­nized. Infor­ma­tion is eas­i­ly shared because any­one can log on and read the lat­est update or ask for help. Emails aren’t lost in an inbox or spam box as the com­mu­ni­ca­tion hap­pens on one plat­form. It’s a great way to man­age both a phys­i­cal or vir­tu­al office.

Shar­ing is Caring

There are so many options for shar­ing files across plat­forms and with team mem­bers. Drop­box, Google Dri­ve, and OneDrive are just a few exam­ples of online tools to assist your team with shar­ing data, stor­ing infor­ma­tion and files in the cloud, and sync­ing files across mul­ti­ple devices. These options can range from very basic and free to very secure and cost­ly depend­ing on your needs. Some ser­vices only offer small file stor­age and shar­ing capa­bil­i­ties and so you’ll want to do your home­work to find an option should you have a large image file or data file that needs to be shared.


Accord­ing to a sur­vey with Open­Mar­ket, 76% of mil­len­ni­als say tex­ting is more con­ve­nient and allows them to com­mu­ni­cate on their own sched­ule. 19% of them say they nev­er check their voice­mails. Why is this impor­tant to you? With mil­len­ni­als com­pris­ing the largest per­cent­age of of the cur­rent work­force, you need to make sure you are com­mu­ni­cat­ing with them the best way pos­si­ble. Tex­ting to com­mu­ni­cate upcom­ing events, meet­ings, reminders, or even to con­duct employ­ee sur­veys is a great option for relay­ing infor­ma­tion to your staff. One thing to remem­ber is that when send­ing a mes­sage via text, the con­text or heart behind the mes­sage is some­what hard­er to con­vey than when deliv­er­ing it ver­bal­ly. Make sure the mes­sage is not open to inter­pre­ta­tion so that the end result isn’t skewed.

As we ring in the new year, take the time to con­sid­er new ways to com­mu­ni­cate and con­duct busi­ness in your phys­i­cal and vir­tu­al offices. Test out the meth­ods men­tioned here and maybe you’ll find a great new avenue for con­nect­ing with your employees!