Stuart Wallace is the Client Service Director at Arrow Benefits, joining Arrows team in 2020. In his 15+ years’ experience, he has worked in many different roles, starting at Hodges Insurance (family agency) as an Account Manager working up to Division Leader with another agency.
In his role at Arrow, Stuart leads and crafts the client experience, with a blend of new school and old school strategies and experiences. New school approaches include, using technology to provide critical analysis, metrics, and efficiency for employers. Old school ideas include having a dedicated team for each client so that they are not reliant on just one person. This team of trusted Advisors supports the goals of each employer and advocates for employees.
“In my family we were taught to give back to the community and giving back as a solution solver in the insurance industry is my way of doing just that. People have a hard time understanding and navigating insurance. It can be complex and stressful. My passion is really for helping people. I want to take that stress away from them and step in to help.”