May 2021 Newsletter
Our New Team
Arrow Benefits is a full-service benefits brokerage and consulting firm providing Employee Benefits and Human Capital Management solutions for over 40 years. As we continue our commitment to delivering an exceptional customer experience, we are growing to meet the needs of our clients. Today, we are pleased to announce and welcome bright new talent to our Client Service Team:
Our New Team Member Bios
Sara Boden | Account Executive
Sara has 15 years of experience in the benefits industry, with a majority of that time spent at an insurance carrier. Prior to joining Arrow, she worked at a North Bay property casualty broker as Account Manager in employee benefits and nine years with Kaiser Permanente as a team manager. Sara is a client advocate and is committed to providing excellent customer service.
Becky O’Hara | Account Manager
Becky brings 20 years of healthcare experience to Arrow. She started her journey at Kaiser Permanente at the age of 18 and worked her way up to management with a focus on Membership Administration. She is skilled in interpreting benefits for customers and making sure they understand how their plan works. Prior to joining Arrow, she was an Account Manager servicing small to mid-size companies in Employee Benefits. She grew up in Lodi, CA and now lives with her husband and daughter in Roseville. She enjoys fitness and is currently training to compete in her first bodybuilding competition.
Cori McCoy | Account Manager
Cori has been in the employee benefits industry for over 12 years. She joined Arrow Benefits Group in April 2021 as an Account Manager. She is a North Bay native with strong business and family roots in the area. Prior to being in insurance, she’d been a human resources professional, which makes her a great HR support for her clients. Cori and her husband previously started a well-revered education technology company.
Agid Velasquez | Digital Services Manager
Agid began his journey in the insurance world in 2015 as a Web Project Coordinator for a North Bay property casualty broker. His role was to implement technology and digital platforms to better serve clients and streamline internal processes. In this time, he gained a greater understanding of benefits administration platforms, insurance practices and procedures, and also obtained his life and health insurance license. He joined Arrow in February 2021, as the Digital Services Manager, where he is working to use his knowledge and experience to merge insurance and technology and advance Arrow as a 21st century brokerage firm.
Alise Hennager | Associate Account Manager
Alise joined Arrow Benefits in April 2021 as an Associate Account Manager. Before joining Arrow, she worked at ProCo Insurance Services as a customer service associate. Alise is a native of the Bay Area — she grew up in Half Moon Bay and graduated from Skyline College with an Associate Degree in Liberal Arts.
Chelsea Parks | Associate Account Manager
With the many different roles taken on over the years, Chelsea Parks has gained a wealth of knowledge in the employee benefits industry. She began her career in employee benefits assisting with membership, eligibility, and claims issues. She knows how to best navigate the carriers to obtain the desired results and was able to use this knowledge to assist with quoting and renewals. She later moved into an account management position specializing in both large and small group benefits. After a short break from the benefits world to be with her newborn daughter, Chelsea joined Arrow in April 2021.