Employee Benefit News exclusive Video interview with Andrew McNeil and Rosario Avila: How technology can make or break client relationships.
“Technology is the most vital issue for benefits brokers today…a lot of people that we see are not embracing technology when clients want it.” In this Lightning Round video, McNeil and Avila — Employee Benefit Adviser’s 2019 Advisers of the Year — also discuss bilingual employee engagement and how they get over differences as business partners.