A recent White Paper on the future of health care deliv­ery in the Unit­ed States has out­lined a “blue­print” on what awaits us:

  • The expe­ri­ence may begin with a tech­nol­o­gy enabled, concierge like out­reach to con­nect the patient to resources based on their pro­file. This may include estab­lish­ing a rela­tion­ship with a pri­ma­ry care provider they can reach vir­tu­al­ly or in per­son with safe­guard­ed data.
  • There should be one con­sol­i­dat­ed place for dig­i­tal app reminders, phar­ma­cy con­nec­tiv­i­ty and oth­er sources of online sup­port to help them take care of them­selves on a dai­ly basis. There may be dif­fer­ent costs for dif­fer­ent types of ser­vices, and they may work with a more exclu­sive set of providers.
  • To opti­mize the health of work­ers and the sus­tain­abil­i­ty for employ­er plan spon­sors, health care ben­e­fit offer­ings need to evolve in terms of design, deliv­ery, deci­sion sup­port and val­ue, tak­ing advan­tage of tech­nol­o­gy and lever­ag­ing local mar­ket solu­tions in new and mean­ing­ful ways.