A recent White Paper on the future of health care delivery in the United States has outlined a “blueprint” on what awaits us:
- The experience may begin with a technology enabled, concierge like outreach to connect the patient to resources based on their profile. This may include establishing a relationship with a primary care provider they can reach virtually or in person with safeguarded data.
- There should be one consolidated place for digital app reminders, pharmacy connectivity and other sources of online support to help them take care of themselves on a daily basis. There may be different costs for different types of services, and they may work with a more exclusive set of providers.
- To optimize the health of workers and the sustainability for employer plan sponsors, health care benefit offerings need to evolve in terms of design, delivery, decision support and value, taking advantage of technology and leveraging local market solutions in new and meaningful ways.