NorthBayBiz Magazine – October 2017
Balancing Act
– Interview with Arrow Benefits Group Partners & Industry leaders on Balancing life/work by Judith Wilson
Andrew McNeil, principal at Arrow Benefits Group, a full-service employee benefits firm in Petaluma, got a picture of what happy, fulfilled employees look like when he visited Zappos, an online shoe and clothing shop based in Las Vegas in 2016. As he walked around the campus, he noticed that everyone got along well, and he learned that Zappos’ 1,500 employees have to be a good cultural fit. The company is open about its culture, purpose and mission, and people don’t necessarily make a lot of money, but they stay, because they love what they do. “It’s about putting a smile on people’s faces,” he says.