Flexible Benefit Plans remain an effective way for employees to shelter their income tax-free to pay for anticipated health, day care and commuter expenses as well as premium contributions. We are scrupulous in providing:

  • Plan documents (Cafeteria Plan and each of the component offerings)
  • Details and simplified enrollment forms
  • Detailed Q&A format in addition to the required Summary Plan Description

We have offered comprehensive Flex Services for more than 2 decades. Because we are a broker-owned administrator, we have insight and a greater empathy for the needs of employers and their employees than what you often find with our “big box” competitors. We will counsel employees on how to best present their claims (to ensure audit compliance) and review how the plan works and how much to set aside. We provide education in several different formats, both ahead of enrollment and during time of claim:

  • Group meetings followed by one-on-one counseling
  • Attachment of material to a website, or creation of a customer Flex website
  • Ongoing communication as rules change
  • Detailed outline of what is allowed, not allowed, or what may be allowed

Automation is, of course, a necessity. We use a top-flight claims administration system with a national manager, which offers the following:

  • Choice of debit card or manual claims (which can be reviewed at submission)
  • Online portal so employees may check their balances
  • Direct deposit of reimbursement accounts (ACH)
  • Management reports on current balances and account reconciliation
  • Manual enrollment upload or electronic submission from HRIS, etc.

We maintain a trust account through a Sonoma County bank on a “per employer” basis. We coordinate Flex Plans with your COBRA administration, giving them annual updates.

Systems and pricing may be the same, but what ends up distinguishing us from the rest is the personal style and accommodation we make for those who were supposed to “benefit” from this “benefit” — your employees.

To download and print a flex form, please click here.

 

Video Library

Consumer - Video - Open Enrollment Program - What Is a Limited-Purpose FSA

Use this video to help consumers understand limited-purpose flexible spending accounts (LPFSAs), including how much they can contribute to a LPFSA. Updated for 2019.

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Consumer - Video - Open Enrollment Program - What is a Health Reimbursement Arrangement

Use this video to help consumers understand health reimbursement arrangements (HRAs). Updated for 2019.

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Consumer - Video - Open Enrollment Program - What Is a Dependent Care Account

Use this video to help consumers understand dependent care accounts (DCFSAs), including how much they can contribute to a DCFSA. Updated for 2019.

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Consumer - Video - Open Enrollment Program - What is a Commuter Benefit Account

Use this video to help consumers understand commuter benefit accounts, including how much they can contribute to commuter accounts. Updated for 2019.

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Consumer - Video - Open Enrollment Program - Managing Healthcare Finances

Use this video to help consumers understand how they can take greater control of their healthcare finances and improve their overall financial wellness.

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Consumer - Video - Open Enrollment Program - How Much Should I Be Saving

Use this video to help consumers understand how much they should be saving for out-of-pocket healthcare costs.

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Consumer - Video - Open Enrollment Program - Comparison of Benefit Accounts

Use this video to help consumers understand the differences between health savings accounts (HSAs), flexible spending accounts (FSAs), and health reimbursement arrangements (HRAs).

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Consumer - Video - Open Enrollment Program - Choosing a Health Insurance Plan

Use this video to help consumers understand how to make an informed decision when it comes to selecting their health insurance plan.

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Consumer - Video - General Information - What Items Are Eligible

Use this video to help consumers understand what items are eligible for purchase with their benefit account.

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Consumer - Video - General Information - How Does My Debit Card Work

Use this video to help consumers understand how to use their benefit account debit card.

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Consumer - Video - General Information - How Do I View My HSA Statement

Use this video to help consumers understand how to view their health savings account (HSA) statement.

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Consumer - Video - General Information - How Do I Set Up Direct Deposit

Use this video to help consumers understand how to set up direct deposit for benefit account reimbursement claims.

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Consumer - Video - General Information - How Do I Pay a Bill

Use this video to help consumers understand how to pay a medical bill using their benefit account.

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Consumer - Video - General Information - How Do I File a Claim

Use this video to help consumers understand how to submit a benefit account claim.

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Consumer - Video - General Information - How Do I Enroll in Text Alerts

Use this video to help consumers understand how to enroll in text message alerts for their benefit account.

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Consumer - Video - General Information - How Do I Download and Use the Mobile App

Use this video to help consumers understand how to download and use their benefit account mobile app.

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Consumer - Video - General Information - How Do I Complete My Account Profile

Use this video to help consumers understand how to complete their benefit account profile.

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Consumer - Video - General Information - How Do I Check My Balance

Use this video to help consumers understand how to check their benefit account balance.

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Consumer - HSA - Video - Open Enrollment Program - What is an HSA

Use this video to help consumers understand the purpose of a health savings account (HSA) and how it works, including how much they can contribute to an HSA. Updated for 2019

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Consumer - HSA - Video - HSA Guided Portfolio - How Do I Use This Investment Tool

Use this video within your member portal's resource repository to walk participants through the HSA Guided Portfolio tool that is available to help them invest and manage their HSA investment account funds.

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Consumer - HSA - Video - HSA Guided Portfolio - General Information

Use this video to promote and communicate the value of the easy-to-use HSA Guided Portfolio tool that is available to help participants invest and manage their HSA investment account funds.

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Consumer - HSA - Video - General Information - HSA Investments

Use this video to help consumers understand how investing their health savings account (HSA) funds helps them maximize the value of their HSA. Updated for 2019.

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Consumer - HCFSA - Video - Open Enrollment Program - What is an FSA

Use this video to help consumers understand the purpose of a flexible spending account (FSA) and how it works, including how much they can contribute to an FSA. Updated for 2019.

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Employer - Video - Employer Portal - Uploading Contributions & Payroll Deposits

Use this video to help employers understand the ways they can manage contributions into their employees benefit accounts.

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Employer - Video - Employer Portal - Navigating the Employer Portal

Use this video to help employers understand the basic navigation of the Employer Portal.

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Employer - Video - Employer Portal - Accessing Benefit Account Reports

Use this video to help employers learn how to access important reports for managing their benefit accounts.

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