Wel­come to

Our New Team Members

May 2021

 

Arrow Ben­e­fits is a full-ser­vice ben­e­fits bro­ker­age and con­sult­ing firm
pro­vid­ing Employ­ee Ben­e­fits and Human Cap­i­tal Man­age­ment solutions
for over 40 years. As we con­tin­ue our com­mit­ment to deliv­er­ing an
excep­tion­al cus­tomer expe­ri­ence, we are grow­ing to meet the needs
of our clients. Today, we are pleased to announce and welcome
bright new tal­ent to our Client Ser­vice Team:
 

Our New Team Mem­ber Bios

Sara Boden | Account Executive

Sara has 15 years of expe­ri­ence in the ben­e­fits indus­try, with a
major­i­ty of that time spent at an insur­ance car­ri­er. Pri­or to
join­ing Arrow, she worked at a North Bay prop­er­ty casu­al­ty broker
as Account Man­ag­er in employ­ee ben­e­fits and nine years with
Kaiser Per­ma­nente as a team man­ag­er. Sara is a client advocate
and is com­mit­ted to pro­vid­ing excel­lent cus­tomer service.

Becky O’Hara | Account Manager

Becky brings 20 years of health­care expe­ri­ence to Arrow. She
start­ed her jour­ney at Kaiser Per­ma­nente at the age of 18 and
worked her way up to man­age­ment with a focus on Membership
Admin­is­tra­tion. She is skilled in inter­pret­ing ben­e­fits for customers
and mak­ing sure they under­stand how their plan works. Pri­or to
join­ing Arrow, she was an Account Man­ag­er ser­vic­ing small to
mid-size com­pa­nies in Employ­ee Ben­e­fits. She grew up in Lodi, CA
and now lives with her hus­band and daugh­ter in Roseville. She
enjoys fit­ness and is cur­rent­ly train­ing to com­pete in her first
body­build­ing competition.

Cori McCoy | Account Manager

Cori has been in the employ­ee ben­e­fits indus­try for over 12
years. She joined Arrow Ben­e­fits Group in April 2021 as an
Account Man­ag­er. She is a North Bay native with strong
busi­ness and fam­i­ly roots in the area. Pri­or to being in
insur­ance, she’d been a human resources pro­fes­sion­al, which
makes her a great HR sup­port for her clients. Cori and her
hus­band pre­vi­ous­ly start­ed a well-revered edu­ca­tion technology
company.

Agid Velasquez | Dig­i­tal Ser­vices Manager

Agid began his jour­ney in the insur­ance world in 2015 as a Web
Project Coor­di­na­tor for a North Bay prop­er­ty casu­al­ty bro­ker. His
role was to imple­ment tech­nol­o­gy and dig­i­tal plat­forms to better
serve clients and stream­line inter­nal process­es. In this time, he
gained a greater under­stand­ing of ben­e­fits administration
plat­forms, insur­ance prac­tices and pro­ce­dures, and also obtained
his life and health insur­ance license. He joined Arrow in February
2021, as the Dig­i­tal Ser­vices Man­ag­er, where he is work­ing to use
his knowl­edge and expe­ri­ence to merge insur­ance and technology
and advance Arrow as a 21st centu­ry bro­ker­age firm.

Alise Hen­nag­er | Asso­ciate Account Manager

Alise joined Arrow Ben­e­fits in April 2021 as an Asso­ciate Account
Man­ag­er. Before join­ing Arrow, she worked at Pro­Co Insurance
Ser­vices as a cus­tomer ser­vice asso­ciate. Alise is a native of
the Bay Area — she grew up in Half Moon Bay and grad­u­at­ed from
Sky­line Col­lege with an Asso­ciate Degree in Lib­er­al Arts.

Chelsea Parks | Asso­ciate Account Manager

With the many dif­fer­ent roles tak­en on over the years, Chelsea
Parks has gained a wealth of knowl­edge in the employ­ee benefits
indus­try. She began her career in employ­ee ben­e­fits assist­ing with
mem­ber­ship, eli­gi­bil­i­ty, and claims issues. She knows how to best
nav­i­gate the car­ri­ers to obtain the desired results and was able to
use this knowl­edge to assist with quot­ing and renewals.  She later
moved into an account man­age­ment posi­tion spe­cial­iz­ing in both
large and small group ben­e­fits. After a short break from the
ben­e­fits world to be with her new­born daugh­ter, Chelsea joined
Arrow in April 2021.

Wel­come
to the Arrow Ben­e­fits Team!