As COVID-19 news and developments evolve, we at Arrow Benefits are taking steps to make sure we can continue to serve you while maintaining the health and safety of our employees.
Under the guidance provided by the Center for Disease and Prevention (CDC) and the World Health Organization (WHO), Arrow will be transitioning to a work-from-home policy for our employees effectively immediately until further notice.
With this change and due to the limited capacity of our employees while working from home, all items, such as checks, paper claims, etc., that are normally communicated via USPS mail will be on hold until at least the first week of April. As a result, if there is anything urgent that needs to be addressed, please reach out and communicate via email to your direct contact.
We will continue to communicate and keep you posted on any COVID-19 updates and developments. We are committed to serving you and know that we will move through this challenging situation together.